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Augmented Advice™

Hybrid Digital Advice: Human Advice. Tech-Amplified Scale.

Serving mass-affluent investors profitably at scale is possible with the right wealth management software. Augmented Advice™, our hybrid digital advice model, pairs automated robo investing with on-demand human guidance, helping your business grow while providing the personal touch clients expect.

Why Should Wealth Firms Use Augmented Advice™?

Because the firms that win next-gen investors won’t be the ones that wait for them to walk through the door. Augmented Advice™ gives wealth firms the digital wealth management tools to attract investors earlier in their wealth journeys, serve them profitably as they grow, and deepen those relationships. The firms thriving in this environment aren’t replacing human advice — they’re amplifying it.

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Serve Mass-Affluent Investors Profitably

Use automations, algorithms, and AI-powered tools can change the economics of serving smaller accounts

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Offer Sophistication at Scale

Provide tax-aware investing, personalized financial planning, and direct indexing

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Unlock Organic Growth

Reach next-gen investors earlier in their wealth journeys with digital wealth management software

Save Advisors’ Time With Investor Self Service

Ascend Investor’s white-label client portal empowers investors to keep up with their own investments without calling their advisor for every update. And because the investor-facing portal mirrors the advisor-facing view, everyone is working with the same real-time data.

With AscendOS, investors can:

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Collaborative Advisor-Investor Account Opening With eConsent

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View Positions, Balances, and Transaction History

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Update Personal Information, Including Address and Beneficiaries

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Fund Accounts and Initiate Transfers

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Track Goals and Monitor Portfolio Performance

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Message Their Advisor Directly to Request Human Advice

Who Is Augmented Advice™ Best For?

Augmented Advice™ is designed for wealth firms, RIAs, independent broker-dealers, and other businesses that want to serve more clients, particularly mass-affluent and next-gen investors, without adding headcount or compromising the quality of human advice that defines their practice.

  • Established RIAs and wealth firms looking to transition to digital wealth management and reach younger investors earlier
  • Independent broker-dealers modernizing their advisory platform to serve more clients digitally
  • Wealth firms with large books of business that want to segment clients by service tier and automate the routine work so advisors can focus on high-value relationships
  • Wealth firms that believe the future of advisory is hybrid digital advice, meaning part automated and part human, and want to lead that transition rather than react to it

The Business Case

How Can Augmented Advice™ Improve Your Bottom Line?

The economics of serving mass-affluent investors have always been the challenge. Augmented Advice™, our hybrid digital advice model, helps fix that in three ways:

  • Serve More Clients Without Adding Staff. A traditional advisor can manage 50 to 150 clients. Augmented Advice™ automates tasks that consume advisor time, so the same advisor can serve a significantly larger book without burning out or falling behind
  • Manage Accounts That Didn’t Make Economic Sense Before. Change the math behind serving smaller accounts by leaning on robo advising that’s supported by on-demand advice
  • Expand Your Offering Without Expanding Your Vendor List. As your investors accumulate wealth and their needs become more complex, AscendOS™ supports a robust suite of sophisticated strategies and asset classes they’re asking for

Read Today’s $68 Trillion Wealth Management Opportunity to understand why the mass-affluent market is the biggest growth opportunity in wealth management — and what it takes to capture it.

Integrations

Can I Still Use My Own Preferred Tools and Models?

Of course, and that’s by design. Augmented Advice™ is built on AscendOS™, an open-ecosystem, API-first, cloud-native infrastructure that’s designed to connect with the digital wealth management tools your team already uses and grow with the ones you’ll add later.

  • Model Manager. Build, nest, and customize your own models alongside pre-built options from the Model Marketplace. Use firm-wide presets, individual stock selections, or ETF allocations configured to your investment philosophy
  • Integration Marketplace. Use third-party tools your team already likes (think CRM, financial planning, billing, performance reporting, and more) all pre-integrated into AscendOS so you don’t have to build every connection yourself
  • APIs and SDKs. For firms with engineering resources, open APIs give you full control over how Augmented Advice™ capabilities are integrated into your existing platform and workflows
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